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Our Service Guarantees

    Home Our Service Guarantees

    Our Guarantees

    We’re so confident in our ability to provide you with a stellar service that we make each and every client a number of guarantees. If we don’t follow through on our promises, we’ll do everything we can to set it right.

    100% Satisfaction Guarantee

    Possibly one of the most important guarantees we offer – if you are not 100% satisfied with the service you’ve received, we’ll do whatever it takes to make you happy. No hassle, no problem, no fuss.

    Communication Guarantee

    We’ll keep in regular contact with you throughout every stage of your property journey with us, and update you on progress. We are always on hand to help and answer questions. With us, there are no unexpected surprises, hidden fees, extra costs, or trickery in the small print – just a totally transparent service that caters to your needs.

    Referral Guarantee

    Are you happy with our service? If you know any friends, relatives, or colleagues who might be interested in renting or selling a property, we’d be grateful if you could refer them to us. We’ll give you a great reward for every new customer you introduce! No ifs, no buts—just money in your pocket.

    60 Minute Response Guarantee

    Have a question about your property? Need some clarification about your options? When you get in touch with an issue, we guarantee your call will be either taken immediately or returned within 60 minutes by someone who can help answer your question.

    No Hard Selling

    Unlike some of our competitors, many of whom see property as a sales game, we want to build trust and strong partnerships. We don’t do that by putting on the hard sell. Instead, we make the right decisions in your interests and we’re completely honest.

    7-Day Guarantee

    At Creative Property, we’ll always give you ample time to consider your property-related decisions carefully. If you decide to rent or sell a property, you have seven days to consider the decision, and if you change your mind, all fees will be reimbursed—no questions asked.

    Educating Our Clients

    Many property providers neglect to tell their clients about the ins and outs of the industry. We want to educate you to ensure you know exactly what’s going on.

    Paid On Completion

    Many of our competitors insist on upfront fees or retainers for their property services. Since we don’t get paid unless a project is complete, we have more of an incentive to ensure it’s perfect!

    Positive Attitude

    A positive attitude goes far in the property industry, and we take this very seriously. As part of our commitment to remaining positive and proactive for our clients, nothing is too much trouble. This truly sets us apart from other firms. We thrive when piecing together projects, and we excel when it comes to helping our clients. We simply love property – and we’re here to pass on that sentiment on to our clients.

    OUR MEMBERSHIPS…

    Land Agent and Property Development

    Registered in England and Wales No: 09252187

    OUR LATEST NEWS…

    • Kent villages that are good for London commuters

      Kent To London: The Best Kent Commuter Towns and Villages [2021]

      I think you will agree with me when I say: London’s house

      9 April, 2021
    • 10 things that sell houses

      Sell Your House Fast – These 10 Things Can Help

      Let’s Be Honest. It’s not always easy to sell your house fast

      9 April, 2021

    OUR CONTACT DETAILS…

    Creative Property Group
    Letraset Building, Wotton Road, Ashford, Kent, TN23 6LN

    Phone Number
    0800 488 0027

    Email Address
    [email protected]

    Click here for our Covid-19 Policy

    © 2021 Creative Development Services Limited | Land Agent and Property Development Company | Privacy Policy | Terms and Conditions
    • Home
    • About Us
      • About CPG
      • Our Service Guarantees
      • Creative Property’s Covid-19 Policy
    • Our Services
      • Land Owners
      • Property Owners
      • Property Professionals
      • Property Consultancy
    • Acquisitions
    • Investors
      • Investing with CPG
    • CPG Blog
    • Contact Us
    Land Agent and Property Development Company